Don't take chances with a small storage company that doesn't have the nationwide resources like CubeSmart to ensure that customer service is prioritized. We're in it for the long-haul and we recognize that your satisfaction is instrumental to our success. We think you should expect more from storage and our locations in and around Denver are ready to exceed your expectations.
Just so you know I have tried to call and email and left multiple messages trying to find some middle-ground and give him an opportunity to make amends as I know how determinantal negative online reviews can be for a business but they have not returned a single call or email and know that we are back in FL and she has lost/had stolen many, many expensive and sentimental things we have no choice but to share our story so that know on hopefully ends up having a similar experience.  
Locking options: various types of key locking or padlocking facility are available now. Key locking options include flush locks, cam locks, or locks incorporated into a rotating handle; padlocking facilities may be a simple hasp and staple, or else a padlocking hole may be included in a handle, often called a latchlock. More modern designs include keyless operation, either by coin deposit (which may or may not be returned when use of the locker terminates), or by using electronic keypads to enter passwords for later reopening the locker. Some older lockers used a drop-latch which was incorporated into the door handle, and slid up and down and could be padlocked at the bottom in the "down" position, but these are less used now. Three-point locking is not possible with this type of latch, because it needs to be operated by means of a latch that rotates rather than slides up and down; so this drop-latch is probably a less secure locking option, which may be why it is little used nowadays. Prefect Combination locks are very popular in school lockers used in the UK due to their ease of use and the time and cost saved in the removal of locker keys.

Locker

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